Deborah D Thompson
Nail Technician at Dudley St, Denver, CO
License number
Colorado 1135
Issued Date
Jun 21, 1984
Renew Date
Apr 1, 2016
Expiration Date
Mar 31, 2018
Type
Nail Technician
Address
Address
620 Dudley St, Denver, CO 80215
Professional information
Administrative Assistant At University Of Northern Colorado
Position:
Administrative Assistant at University of Northern Colorado
Location:
Greater Denver Area
Industry:
Higher Education
Work:
University of Northern Colorado
-
Administrative Assistant
Teacher At Adams County Schools
Position:
Teacher at Adams County Schools
Location:
Greater Denver Area
Industry:
Education Management
Work:
Adams County Schools
-
Teacher
Office Manager At Aka Energy Group, Llc
Position:
Office Manager at AKA Energy Group, LLc
Location:
Greater Denver Area
Industry:
Oil & Energy
Work:
AKA Energy Group, LLc
-
Office Manager
Method And Apparatus For Managing Customer Data
US Patent:
8416941, Apr 9, 2013
Filed:
Apr 15, 2011
Appl. No.:
13/087815
Inventors:
Chad Vos - Erie CO, US
Deborah Thompson - Denver CO, US
Josh Larrabee - Denver CO, US
Deborah Thompson - Denver CO, US
Josh Larrabee - Denver CO, US
Assignee:
Convergys Customer Management Group Inc. - Cincinnati OH
International Classification:
H04M 3/42
US Classification:
37921801, 37922108, 704275, 705 8, 709200, 709223
Abstract:
Embodiments of the technology disclosed herein provide an overall, or holistic view, of an enterprise's interaction with its customers. These embodiments can also provide a holistic view of other types of interactions. In one particular embodiment, a system collects and aggregates information related to user inquiries and/or response generated by different types of response systems. Such an embodiment could collect data about phone response system activities and aggregate that information with data about automated response system activities. Other embodiments collect and aggregate information related to customer information, contact resolutions and other information. Other embodiments of the disclosed technology generate reports based on aggregated information and/or generate recommendations to address problems with the individual response systems or the overall strategy for responding to customer inquiries.
Method And Apparatus For Managing Customer Data
US Patent:
7995735, Aug 9, 2011
Filed:
Apr 15, 2004
Appl. No.:
10/825645
Inventors:
Chad Vos - Erie CO, US
Deborah Thompson - Denver CO, US
Josh Larrabee - Denver CO, US
Deborah Thompson - Denver CO, US
Josh Larrabee - Denver CO, US
International Classification:
H04M 3/42
US Classification:
37921801, 37922108, 704275, 705 8, 709200, 709223
Abstract:
Embodiments of the technology disclosed herein provides an overall, or holistic view, of an enterprise's interaction with its customers. These embodiments can also provide a holistic view of other types of interactions. In one particular embodiment, a system collects and aggregates information related to user inquiries and/or response generated by different types of response systems. Such an embodiment could collect data about phone response system activities and aggregate that information with data about automated response system activities. Other embodiments collect and aggregate information related to customer information, contact resolutions and other information. Other embodiments of the disclosed technology generate reports based on aggregated information and/or generate recommendations to address problems with the individual response systems or the overall strategy for responding to customer inquiries.