Location:
Miami/Fort Lauderdale Area
Work:
1st Choice Services
Aug 2010 - Feb 2012
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Program Coordinator
Nortel
May 2000 - May 2001
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Contract Specialist
Nortel
Sep 1996 - May 2000
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Billing Specialist
Nortel
Mar 1995 - Sep 1996
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Administrative Assistance
Education:
Seton Hill University 1979 - 1983
BA, Social Work
School name:
Skills:
Customer Service, Strategic Planning, Leadership, Team Building, Telecommunications, Sales, New Business Development, Budgets, Account Management, Contract Management, Process Improvement, Business Development, Change Management, Pricing, Logistics, Solution Selling, Product Marketing, Sales Management, Training, Sales Operations, Invoicing, Teamwork, Sales Process, Project Management, Business Analysis, Team Leadership, Selling, Customer Satisfaction, Management, Contract Negotiation, PowerPoint, Process Scheduler, Vendor Management, Cross-functional Team Leadership, Coaching, Start-ups, Direct Sales, Microsoft Word, Marketing Strategy, Supply Chain, Product Management, Marketing, Operations Management, Negotiation, Software Documentation, Product Development, Call Centers, CRM, Strategy, Program Management
Honor & Awards:
Earned numerous award recognitions for exceeding deferred billings targets by 11 million, Silver Pride Award winner in recognition of outstanding effort on the Tycon1 billing improvement project.