Location:
Miami/Fort Lauderdale Area
Industry:
Information Technology and Services
Work:
Business Integration Group
- Tempe, AZ Mar 2012 - Mar 2013
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Implementation Manager
Norwegian Cruise Line
- Miami, FL Nov 2009 - Jun 2011
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Application Systems Administrator
Royal Caribbean International
- Miami, FL 2007 - 2009
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Systems Engineer / Team Lead / Level 3 Support (Contract-Based)
MICROS Systems - Fidelio Cruise
- Fort Lauderdale, FL 2006 - 2007
-
Senior Implementation Specialist
MICROS Systems, Inc.
- Columbia, MD 2004 - 2006
-
Implementation Specialist
Hyatt Hotels
- Columbus, Ohio 2000 - 2003
-
Sales Manager
Coldwell Banker Real Estate
- Greater Chicago Area 1997 - 2001
-
Real Estate Salesperson
Springer Souder & Associates
- Greater Chicago Area 1995 - 1997
-
Administrative Assistant
Houlihan Lokey Howard & Zukin
1994 - 1997
-
Administrative Assistant
Ohio University
1989 - 1994
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Resident Assistant
Education:
DeVry 2010 - 2015
Bachelor of Science, Technical Management / Project Management
Florida Atlantic University 2013 - 2013
Executive Certificate in Project Management, Project Management
Ohio University 1989 - 1994
Bachelor of Arts, English Literature
Skills:
Technical Writing, POS, Customer Service, Access, Team Leadership, Business Analysis, Software Implementation, Software Installation, Enterprise Software, Technical Analysis, Technical Aptitude, Real Estate, Contractors, software support, Software Training, SQL, Oracle Applications, Systems Engineering, Desktop Support, Applications Support, Business Process, Database Optimization, Technical Support, Hands-on Training, Visio, Software Documentation, MS Project, Troubleshooting, Project Management, Requirements Gathering, Agile Methodologies, Integration, Crystal Reports, Software Project Management, SaaS, System Administration, Vendor Management, Hotels, Windows, Micros, System Deployment, SDLC, Property Management Systems, Computer Hardware, Systems Analysis, Resorts, IT Operations, Windows Server, Microsoft SQL Server, Testing
Honor & Awards:
Deans List - 2009 to current