Position:
Team Lead at TeleTech, Customer Service Representative at TeleTech
Work:
TeleTech
- Uniontown, PA since Aug 2010
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Team Lead
TeleTech
since Jan 2000
-
Customer Service Representative
Education:
Laurel Business Institute 1998 - 2000
Associate, Medical Secretay/Medical Assistant
Skills:
Call Centers, Corporate Communications, Customer Satisfaction, Customer Experience, Social Media, Customer Service, Business Communications, Newsletters, Employee Engagement, Telecommunications, Training, Microsoft Office, Customer Retention, Team Leadership, Coaching, Web Content, Interviews, Internal Communications, Strategic Communications, Management