Position:
Manager, Airport Customer Service - Security, Safety and Compliance at Delta Air Lines
Work:
Delta Air Lines
since Aug 2010
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Manager, Airport Customer Service - Security, Safety and Compliance
Delta Air Lines
Aug 2004 - Aug 2010
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Manager, Passenger & Aircraft Security
Northwest Airlines
1999 - 2004
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Training Coordinator
Republic/Northwest/Delta Airlines
- Greater Minneapolis-St. Paul Area Jun 1984 - Aug 2004
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Equipment Service Employee
Education:
University of Minnesota-Twin Cities 1982 - 1987
Bachelor of Arts (BA), Communication, Political Science, History
Washburn High School - Minneapolis, MN 1978 - 1982
Skills:
Aviation, Airlines, Risk Management, Aviation Security, National Security, Security, Airports, Aviation Operations, Process Improvement, Strategic Planning, Change Management, Operations Management, Teamwork, Customer Service, Customer Relations, Word, Excel, Microsoft Office, Commercial Aviation, Emergency Management, Problem Solving, Public Speaking, Team Building, Aircraft, Employee Relations, Coaching, PowerPoint, Analysis, Mentoring, Investigations, Research, Leadership Development, Policy, Organizational Development, Time Management, Project Coordination, Negotiation, Performance Management, Transportation, Planning, Flight Safety, Training, Safety Management Systems, Leadership, Project Management, Management, American History, Sports, Golf, Sports Coaching