Position:
Service Assurance Technician at Integra Telecom
Location:
Greater Salt Lake City Area
Work:
Integra Telecom
since Oct 2009
-
Service Assurance Technician
SecurityMetrics
Jan 2009 - Oct 2009
-
Technical Support
Qwest Communications
Mar 1999 - Oct 2009
-
Customer Communications Technician
United States Army
Jan 1988 - Mar 1999
-
Communications Manager/NCO
Utah Army National Guard
Jan 1982 - Jan 1988
-
Communications Specialist
Education:
Stevens-Henager College of Business-Provo 2012 - 2013
Masters of Healthcare Administration, Healthcare
University of Phoenix 2003 - 2005
Business Administration/Electronic Business, Business Major
Skills:
VoIP, E-commerce, Troubleshooting, Technical Support, Salesforce.com, Telecommunications, Team Building, Network Engineering, Team Leadership, Servers, Customer Service, Wireless, Switches, Cisco Technologies, IP, Computer Hardware, Routers, Call Centers, Call Center, Ethernet