Position:
Global Support Team Lead at Direct Insite
Location:
Miami/Fort Lauderdale Area
Industry:
Information Technology and Services
Work:
Direct Insite
- Fort Lauderdale, Florida since Jul 2013
-
Global Support Team Lead
Direct Insite
- Sunrise, Florida Jan 2008 - Jul 2013
-
Sr. Support Analyst / Coordinator
Direct Insite
- Deerfield Beach, FL 2008 - 2010
-
QA Analyst
Florida Atlantic University
- Davie, Florida 2006 - 2008
-
IT Technician, Broward Computing Services (IRM)
Education:
Broward College 2011 - 2012
Bachelor of Applied Science (BASc), Technology Management
Broward College 2006 - 2007
Associate of Science, Computer Programming and Analysis
Skills:
Microsoft SQL Server, HTML, DHTML, Project Coordination, Information Technology, Software Quality Assurance, ISO International Standards, Data Feeds, EDI, Supply Chain Management, Stored Procedures, Technical Support, Software Deployment, Software as a Service Provider (SaaS), Electronic Payments, Invoice Processing and Presentment, XML, XSLT, Unix, Linux, Web Applications, Data Analysis, Functional Specifications, Technical Documentation, E-payments, Intern Recruitment, Customer Satisfaction, Performance Reporting, Help Desk Support, Sales Process, Microsoft Office, Business Analysis, Testing, Software Documentation, SDLC, Integration, Troubleshooting, SharePoint, SQL, T-SQL, Databases, Requirements Analysis, Software Project Management, .NET, Visual Studio, ASP.NET, C#, SaaS, Agile Methodologies, Visio