Industry:
Information Technology and Services
Skills:
ACD, Government, Healthcare, Retail, VoIP, Banking, IVR, Call Center, Customer Relations, Speech Recognition, Speech, CTI, Avaya, PBX, Genesys, Call Recording, Call Routing, Workforce Management, Unified Communications, Telephony, Customer Service, TTS, Contact Centre, Cisco ICM, Nuance, Speech Analytics, Contact Center Design, Customer Experience, Hosted Services, Contact Centers, CRM, Service Delivery, Integration, Telecommunications, Call Centers, SIP, Pre-sales, Management, Enterprise Software, Outsourcing, Business Process Improvement, BPO, Project Management