Location:
Greater New York City Area
Industry:
Information Technology and Services
Work:
Experian CheetahMail
- NewYork, NY Jun 2011 - Dec 2012
-
Manager, IT Helpdesk
Medarex Inc.
Mar 2001 - Oct 2010
-
Manager, IT Support Operations
MC2 Microsystems
1995 - 2001
-
Network Engineer
Education:
ITILv3 - Information Technology Infrastructure Library 2011 - 2011
Microsoft - MCITP: Enterprise Administrator 2010 - 2011
Microsoft - MCITP: Enterprise Desktop Support Technician 7 2010 - 2011
Microsoft - Microsoft Certified Professional + Internet (MCP+I) 1998
Microsoft - Microsoft Certified Systems Engineer (MCSE) 1998
Skills:
Account Management, Risk Management, Operations Management, Site Planning, GMP, Solutions Development, Desktop Support, Troubleshooting, Technical Support, Disaster Recovery, Citrix, Process Improvement, Servers, Solution Development, Software Documentation, Active Directory, Telecommunications, VMware, Leadership, Management, Project Management, Hardware, Team Leadership, Vendor Management, ITIL, DNS, IT Service Management, XP, Cisco Technologies, System Deployment, IT Management, System Administration, IT Operations, Visio, TCP/IP, Operating Systems, Windows 7, Help Desk Support, Network Administration, Blackberry, Windows, DHCP, VPN, Security, Database Administration, SharePoint, Windows Server, Network Security, Information Technology, Networking