DR. DAVID HIGLEY SPENCER, MD/PHD
Medical Practice at Euclid Ave, Saint Louis, MO

Director of Shared Services at The Outsource Group

Hospital & Health Care

The Outsource Group - Greater St. Louis Area since Sep 2012 - Director of Shared Services The Outsource Group Mar 2011 - Aug 2012 - Director of Operations I.C. System Jun 2007 - Dec 2010 - Director of Operations I.C. System Jun 2005 - Jun 2007 - Collections Operations Manager Asset Acceptance Nov 2002 - Feb 2005 - Collections Supervisor Spyglass Consulting & Investigations Apr 2000 - Mar 2003 - President / Owner Pinkerton Consulting & Investigations Jun 1997 - Mar 2000 - Senior Investigator Michigan State University Aug 1996 - May 1998 - Graduate Teaching Assistant, School of Criminal Justice

Michigan State University 1996 - 1998
Master of Science, Management Valparaiso University School of Law 1993 - 1994
Michigan State University 1988 - 1993
Bechelor of Arts, Criminal Justice & Psychology

Call Center, Collections, Operations Management, Healthcare, Revenue Cycle, Accounts Receivable, Process Improvement, Analytics, Problem Solving, Workflow, Leadership, Portfolio Management, Key Performance Indicators, Management, Coaching, Team Building, Strategic Planning, Revenue Cycle Management, Negotiation, New Business Development, Credit, Insurance, Business Analysis, Team Leadership, Analysis, Employee Relations, Program Management, Customer Satisfaction, Outsourcing, Software Documentation, Customer Service, Risk Management, Business Process Improvement, Financial Analysis, Business Strategy, Project Management, Budgets, Account Management, System Administration, CRM, Training, Microsoft Excel, Forecasting, Call Centers, Executive Management, HIPAA, Strategy, Time Management, Start-ups, Performance Management

Spending time with family, aviation (private pilot), building models, tennis

Certified Professional Collection Specialist (ACA) Certified Healthcare Collection Specialist (ACA) Certified Patient Account Technician (AAHAM)

Certified Patient Account Technician, American Association of Healthcare Administrative Managment
Certified Healthcare Collection Specialist, ACA International
Certified Professional Collection Specialist, ACA International

Molecular Genetic Pathology

English

Clinical Pathology/Laboratory Medicine

David H Alpers
660 S Euclid Ave, Saint Louis, MO 63110

Environmental Services

Mergers, Mergers & Acquisitions, Leadership, Finance, Management, Financial Services, Product Management, Accounts Payable, Telecommunications, Process Improvement, Strategic Planning, Software Documentation, Sales, Business Process Improvement, Start-ups, Budgets, Business Analysis