Industry:
Information Technology and Services
Work:
First Data Corporation
2007 - 2011
-
IT Operations Manager
IBM
2004 - 2007
-
Lead Technical Analyst
IBM
2000 - 2004
-
Technical Analyst
Education:
University of Denver
University of Wyoming
Skills:
Process Improvement, Call Center, Vendor Management, Change Management, SDLC, Business Analysis, Operations Management, Disaster Recovery, Program Management, Call Centers, Management