Position:
Desktop Support Engineering Specialist IV at Seagate Technology
Work:
Seagate Technology
since Apr 2005
-
Desktop Support Engineering Specialist IV
EDS Group
- Houston, TX & Oklahoma City Jul 1998 - Oct 2004
-
Computer Parts Manager & Printer Operator
Bayer Chemical company
- Baytown, Texas Aug 1975 - Jul 1995
-
Plant Tecnician
Education:
New Horizons Computer Learning Centers 2005 - 2012
Certificate of Completion, A+ Certification Operating Systems
New Horizons Computer Learning Centers 2008 - 2011
Certification of Completion, MS Office Proficiency Training
Emily Griffith Technical College 1972 - 1975
New Horizons Computer Learning Centers 2011
Microsoft Certification of Achievement, Windows 7, Enterprise Desktop Support Technician ( HV )
Skills:
Team Leadership, Windows 7, Enterprise Desktop Support Technician, A+ Certified IT Technician, Microsoft Office, Access, Troubleshooting, Hardware, Testing, Microsoft Excel, Computer Hardware, Training, Management, Active Directory, Microsoft Word, Outlook, Technical Support, Visio, System Administration, Teamwork, Hard Drives, XP, Windows, Software Documentation, Storage, Electronics, Customer Service, Process Improvement, Operating Systems, Lotus Notes, Servers, SATA, SCCM, BMC Remedy, Printers, SSD, VMware, Wireless Networking, DNS, Laptops, Databases, Networking, Cloud Computing, Peripherals, Software Installation, USB, Hardware Support, Desktop Computers, Security, Computer Security, Windows Server