DAVID GRAHAM
Medical Practice at 109 Ct, Miami, FL

Global ESRM Project Manager at Citi, President at Energy Technology Risk Advisors LLC, Chairman at Association of Certified Green Technology Auditors

Management Consulting

Citi - Tampa/St. Petersburg, Florida Area since Jan 2012 - Global ESRM Project Manager Energy Technology Risk Advisors LLC - Plantation, FL since Jan 2010 - President Association of Certified Green Technology Auditors - Plantation, FL since Jan 2008 - Chairman Ocean Bank - Miami, FL Apr 2008 - Oct 2009 - Assistant Vice President, Operations & Technology (EDP) Audit Accume Partners - Eastern United States Jul 2005 - Mar 2008 - Senior Manager, IT Risk & Compliance Consulting Protiviti May 2005 - Jul 2005 - Contractor, IT Risk and Compliance Ernst & Young - Fort Lauderdale, FL May 2004 - May 2005 - Manager TSRS Practice McArthur Graham & Associates - Toronto, Canada Area Aug 2002 - May 2004 - President KPMG - Canada Jan 2001 - Jul 2002 - Manager, Infromation Risk Management Butterfield Bank - Bermuda Feb 1997 - Jan 2001 - Officer & Sr. IT Auditor ISACA Bermuda Chapter Jan 1998 - Dec 2000 - Vice President & CISA Coordinator Government of Ontario, Canada - Toronto, Canada Area 1991 - 1996 - Sr. EDP Auditor (Ministry of Health) + Manager IT Audit (Ministry of Housing) Arthur Andersen LLP - Toronto, Canada Area 1990 - 1991 - IT Consultant

Stanford University Graduate School of Business 2008 - 2008
Athabasca University 1997 - 1999
Algonquin College of Applied Arts and Technology 1987 - 1990
Stanford University 2012

IT Audit, IT Compliance, IT Management, Security, Governance, Risk, SOX, Compliance, International Project Management, Business Analysis, GLBA, Supply Chain Operations, Sustainability Strategy, CISA, Certified Fraud Examiner, Supply Chain Risk Management, Financial Risk, Sarbanes-Oxley Act, Risk Management, Sustainability, Enterprise Risk Management, Business Process, Program Management, Auditing, Management Consulting, Risk Assessment, Information Technology, Strategic Planning, Information Security, Strategy, Due Diligence, Internal Audit, Energy, Mergers & Acquisitions, Entrepreneurship, Leadership, Internal Controls, Management, ERP, ITIL, Project Management, Start-ups, Operational Risk Management, Consulting, Business Process Improvement, Enterprise Software, Project Planning, Operations Management, Training, Executive Management

Accomplished Jazz Pianist; Accomplished Gospel Music Musician; Domestic and Foreign Affairs; Software Development and Marketing; Business Writing; Business Entrepreneurship

• Nominated for the 2011 Greater Miami Florida Chamber of Commerce Technology Executive & Technology Entrepreneur of the Year Awards • Recognized for outstanding service as Vice President & CISA Coordinator by the Bermuda Chapter of the Information Systems Audit & Control Association (ISACA) 1998 - 2000.

French, English, Thai

Certified Information Systems Auditor (CISA), ISACA
Certified Fraud Examiner (CFE), ACFE
Information Systems Professional (I.S.P.), Canadian Information Processing Society (CIPS)
Information Technology Certified Professional (ITCP/IP3P), Canadian Information Processing Society (CIPS)

Director, Client Services at Teleperformance

Outsourcing/Offshoring

Teleperformance - Fort Lauderdale, FL since Apr 2013 - Director, Client Services The Results Companies - Dania, FL Nov 2008 - Jan 2013 - Director of Client Services PRC - Miami/Fort Lauderdale Area Dec 2006 - Mar 2008 - Client Service Manager Arise Virtual Solutions Inc. (formerly Willow CSN) - Miramar, FL May 2001 - Mar 2006 - Account Manager

Call Center, BPO, Workforce Management, Inbound Marketing, Contact Centers, Call Center Development, Account Management, Telemarketing, Customer Satisfaction, Avaya, Customer Experience, Outsourcing, Healthcare Management, Relationship Management, Forecasting, Revenue Modeling, Health Care Compliance, Project Management, Quality Assurance, Call Centers, Performance Management, Vendor Management, Management, Program Management, Customer Retention, Leadership

Global ESRM
Project Manager/Coordinator & Lead Business Analyst Energy Technology Risk Advisors, LLC
President and Owner Association of Certified Green Technology Auditors
Board Member Ocean Bank - Miami, FL
Information Technology Audit Supervisor Accume Partners - Fort Lauderdale, FL
Senior Manager Technology Risk
SOX Consultant Ernst & Young LLP - Fort Lauderdale, FL
Manager McArthur Graham & Associates - Toronto, ON
President and Owner, Risk Management Consultant KPMG LLP - Toronto, ON
Manager Butterfield Bank
Senior IT Auditor/Business Systems Analyst Butterfield Bank
Founding Member and Vice President Bermuda Chapter CISA
Coordinator Bermuda Chapter of ISACA Information Technology Audit - Toronto, ON
Manager Ontario Provincial Ministry of Health - Toronto, ON
Senior EDP Auditor Arthur Andersen, LLP - Toronto, ON
Consultant

Stanford University Center for Professional Development - Stanford, CA
Certificate in Management Stanford Graduate School of Business - Stanford, CA
Graduate Certificate in Business Strategies for Environmental Sustainability Athabasca University Center for Innovative
Graduate Diploma in Management in Management Program Algonquin College, School of Advanced Technology - Ottawa, ON
Business Computer Science

Analytical Development Scientist II at Biotest Pharmaceuticals

Biotechnology

Biotest Pharmaceuticals since Jun 1997 - Analytical Development Scientist II VOC Analytical Jun 1994 - Feb 1997 - Analyst

University of Wisconsin-Milwaukee 1976 - 1980
MS, Anthropology University of Wisconsin-Milwaukee 1970 - 1975
BA, Anthropology

Pharmaceutical Industry, GMP, SOP, GLP, Sop, Quality Assurance, CAPA, Change Control

Obstetrics & Gynecology, Diagnostic Radiology

11200 SW 8Th St, Miami 33199
(305) 348-2000 (Phone), (305) 348-6107 (Fax)

Diagnostic Radiology, 1977, Obstetrics & Gynecology, 2005

Healthgrades Honor Roll

English

Miccosukee Tribe of Indians
Armed Security Officer Margate Volvo
Parts Sales Consultant

Forklift operator

OB-GYN

Fiu College Of Medicine, Miami, FL 33199

Management Consulting