Position:
Director Client Management at NICE Systems, Inc
Location:
Wilmington, North Carolina Area
Industry:
Information Technology and Services
Work:
NICE Systems, Inc
- Paramus, New Jersey since Jan 2008
-
Director Client Management
Witness / Verint, Inc
Feb 2002 - Jan 2008
-
Senior Project Manager
Abacus Communications
Apr 1999 - Jan 2002
-
Director of IT
Bernard C. Harris Publishing
Aug 1997 - Apr 1999
-
Director of Software Development.
COMSAT / Lockheed Martin
- Bethesda MD Nov 1995 - Aug 1997
-
Director of MIS
Ascent Entertainment (A COMSAT Company)
Jan 1986 - Nov 1995
-
Director of Engineering and MIS
COMSAT World Systems/Laboratories
Jan 1980 - Jan 1986
-
Systems Engineer
Scientific Management Associates
Dec 1978 - Jan 1980
-
Project Manager and Technical writer
Education:
University of Maryland College Park 2002 - 2006
Masters, Information Technology
University of Maryland College Park 1988 - 1996
Bachelors, Information Technology
The George Washington University 1982 - 1986
BS, Electrical Engineering
Skills:
Integration, Cloud Computing, Business Intelligence, VoIP, Software Development, Microsoft SQL Server, SDLC, Cisco Technologies, SQL, Enterprise Software, Call Center, Enterprise Architecture, PMP, IT Service Management, Vendor Management, Project Management, Management, Call Centers, Servers, Telecommunications, Avaya, PMO, CRM
Interests:
Golf, Diving, Fishing, Snow Skiing
Honor & Awards:
Phi Kappa Phi Honor Society