Position:
Service Desk Lead Analyst at Providence Health & Services
Industry:
Information Technology and Services
Work:
Providence Health & Services
- Burbank, CA since Dec 2012
-
Service Desk Lead Analyst
Providence Health & Services
- Burbank, CA Sep 2012 - Dec 2012
-
Service Desk Analyst
Insight Global
- Burbank, CA Jun 2012 - Sep 2012
-
Service Desk Technical Support Rep
Modis
- SunAmerica | Woodland Hills, CA Dec 2011 - Mar 2012
-
Helpdesk Technician
Modis
- Ares Management, Century City, CA Jan 2011 - Oct 2011
-
Infrastructure Support
Independent Contractor
- Valencia, CA Aug 2007 - Feb 2010
-
Desktop Support Technician
SMCI
- Thousand Oaks, CA Jul 2005 - Jul 2007
-
Technologist
KPMG
- Greater Los Angeles Area Mar 1998 - Feb 2005
-
Sr. Associate
Countrywide Home Loans
- Simi Valley, CA Mar 1995 - Mar 1998
-
Systems Integration Engineer
Education:
New Horizons 1997
Pasadena City College 1987 - 1992
Pasadena City College 1987 - 1991
Verdugo Hills High 1985 - 1987
High School Diploma, General Education
Coursera.org
Skills:
Hardware Diagnostics, Computer Hardware, Disaster Recovery, Servers, Active Directory, Troubleshooting, Security, Virtualization, Network Topology, Printers, VPN, Microsoft Exchange, Laptops, Software Development, Integration, Citrix, Access, Software Installation, SQL, Operating Systems, Windows Server, Databases, Hardware, Help Desk Support, Software Documentation, Blackberry Enterprise Server, Networking, Technical Support, Information Technology, Network Administration, IT Management, ITIL, Windows, Cloud Computing, Data Center, Visio, Vendor Management, System Deployment, IT Operations, System Administration, Antivirus, VMware, Blackberry, Network Security, DHCP, Testing, SharePoint, Cisco Technologies, TCP/IP, Microsoft SQL Server
Interests:
gaming, programming, audio and video recording, audio and video editing, tape restoration and digital conversion, RPG, science fiction writing, website building, MUD Development
Honor & Awards:
Impact Award, DecisionOne, March 12, 2009
Awards:
Python Course Certificate
Rice University
https://www.coursera.org/records/3AvxvDxCDasyfSCf
This course is designed to be a fun introduction to the basics of programming in Python. Our main focus will be on building simple interactive games such as Pong, Blackjack and Asteroids.