Industry:
Information Technology and Services
Work:
Mindbank Consulting Group, LLC
- Tampa/St. Petersburg, Florida Area Aug 2012 - Jul 2013
-
Desktop Server Manager - ITOM
Payment Solutions
- Charlotte, North Carolina Area Aug 2008 - Oct 2012
-
IT help Desk
Janus Displays
Apr 2011 - Nov 2011
-
Product Support Specialists
Entera
May 2010 - Dec 2010
-
IT Administrator
RING POWER LIFT DIVISION
Aug 2007 - Nov 2009
-
Service writer
Self Employe W/Reff.
Nov 2006 - Aug 2007
-
Field Technician
FOOTBALLFANATICS.COM
Jul 2006 - Nov 2006
-
Customer Service Representative
UNITED STATES NAVY
Nov 2003 - Jun 2006
-
Aviation Electronic Technician
FRIETAG COMPUTERS
Sep 2002 - Jun 2003
-
Computer Repair Technician
Education:
Western Governors University 2009 - 2013
BSIT, IT Security
Electronics Journeyman - SEMINOLE COUNTY SCHOOL 1998 - 2002
BS; finish BS, WGU
LYMAN HIGH SCHOOL 1998 - 2002
H.S. Diploma
Skills:
Customer Relations, A+ Certified, Software Installation, Computer Hardware, Troubleshooting, System Administration, Windows 7, TCP/IP, Security, Windows Server 2008, Network Security, Problem Solving, Project Coordination, Bill of Materials, Vendor Relations, Outsourcing, Escalation Management, Customer Retention, Cost Savings, Fortinet, IP VPN, Certified Project Manager, Account Management, Backup Exec, Remote Administration, IT Project+, CompTIA Network+ Certified, Customer Service, Network Administration, Printers, Laptops, ITIL v3 Foundations Certified, LogMeIn, Computer Diagnostics, IT Asset Management, Desktop Systems, LANDesk, BMC Remedy, Windows Server, Networking, Software Documentation
Certifications:
CompTIA A+ (IT Technician), CompTIA
CompTIA Network+, CompTIA
CompTIA Project+, CompTIA
CompTIA Security+, CompTIA
ITIL Foundation Certificate in IT Service Management (ITILF), EXIN
CIW V5 Foundations Exam, CIW