Position:
Senior Consultant, Advisory Services at DIVURGENT
Work:
DIVURGENT
since Jan 2012
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Senior Consultant, Advisory Services
DDHooper Enterprises, LLC
Oct 2010 - Jan 2012
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Principal
St. Joseph Health System
- Orange, CA Oct 2010 - Nov 2011
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Meaningful Use Clinical Workflow Specialist (Contract Position)
Centura Health
Sep 2009 - Aug 2010
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Change Management Director, Evidence-Based Practice
Centura Health
Sep 2006 - Aug 2009
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Master Change Facilitator & Six Sigma Black Belt, Information Technology
Colorado Performance Excellence (CPEx)
Feb 2001 - Nov 2006
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Member, Board of Directors
Avaya Inc.
May 2000 - May 2006
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Performance Excellence Business Partner
Storage Technology Corporation
Aug 1998 - Feb 2000
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Business Management System Architect
Sterling Software, Inc., Scientific Systems Division
May 1996 - Jan 1998
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Quality Director
SSDS, Inc.
1994 - 1995
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Quality Manager
EG&G, Inc.
1991 - 1994
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Total Quality Management Consultant
Education:
Harvard University 1988 - 1989
Ed.M., Teaching and Curriculum Development
Stanford University 1981 - 1987
BA, Political Science
Brighton High School 1978 - 1981
Skills:
Healthcare, Quality Management, Change Management, Performance Improvement, Organizational Design, Healthcare IT, Process Improvement, EMR, EHR, Organizational Development, Strategic Planning, Leadership Development, Informatics, Program Management, Team Building, Six Sigma, Healthcare Information Technology, Strategy Development, Change Leadership, Continuous Improvement, Baldrige, Strategic Planning Facilitation, Large Group Facilitation, Knowledge Management, Creative Problem Solving, Quality Systems, Meaningful Use, Management Consulting, Quality Improvement, Business Process Improvement, Healthcare Consulting, Strategy, Quality System, Cross-functional Team Leadership, Business Process, IT Strategy, Management, Project Management, CPOE, Healthcare Management, Team Leadership, Leadership, Workshop Facilitation, Business Analysis, Vendor Management, Hospitals
Honor & Awards:
Certified Professional in Healthcare Information and Management Systems (CPHIMS) – Healthcare Information and Management Systems Society (HIMSS), 2009
TL 9000 Lead Auditor – Excel Partnerships, Inc., 2005
Six Sigma Black Belt – Avaya Inc., 2005
ISO 9001:2000 and ISO 14001 Lead Auditor – Cavendish Scott, Inc., 2002
Certified Quality Manager (CQM) – American Society for Quality, 2001
ISO 9000 Lead Auditor – Excel Partnerships, Inc., 1996
Malcolm Baldrige National Quality Award Examiner – U.S. Department of Commerce, National Institute of Standards and Technology, 1995 & 1996
Myers-Briggs Type Indicator (MBTI) Qualified Practitioner – Association for Psychological Type, 1994
Certified Quality Auditor (CQA) – American Society for Quality Control, 1992
Material Requirements Planning (MRP) and Just-In-Time (JIT) Manufacturing – American Production and Inventory Control Society, 1991