Position:
Director, Business Customer Management at Consumers Energy
Location:
Greater Grand Rapids, Michigan Area
Work:
Consumers Energy
since Mar 2008
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Director, Business Customer Management
Consumers Energy
Jul 2006 - Mar 2008
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Corporate Account Manager Team Leader
Consumers Energy
Jan 2006 - Jul 2006
-
Senior Corporate Account Manager
Consumers Energy
Mar 2002 - Jan 2006
-
Meter Reading Zone Manager
Consumers Energy
Apr 1999 - Mar 2002
-
Business Center Team Leader
HARRIS - McBURNEY COMPANY
Oct 1997 - Apr 1999
-
Client Services Manager
Missouri Gas Energy
Jan 1996 - Oct 1997
-
Business Account Sales Representative
Missouri Gas Energy
Jan 1995 - Jan 1996
-
Supervisor - Central District
Missouri Gas Energy
Jan 1994 - Jan 1995
-
Supervisor - Eastern District
Gas Service Company
Jan 1992 - Jan 1994
-
Residential Marketing Consultant
MICHCON GAS COMPANY
Jan 1990 - Jan 1992
-
Marketing Consultant/Assistant Coordinator
Education:
Central Michigan University 2005 - 2007
Masters, Masters of Science in Administration
Cornerstone University 1989 - 1992
Bachelors, Business Administration
Skills:
Contract Management, Natural Gas, Call Center, Customer Service, Customer Satisfaction, Leadership, Budgets, Operations Management, Cross-functional Team Leadership, Project Planning, Team Leadership, Management, Process Improvement, Project Management, Energy, Program Management
Interests:
Varsity Boys Soccer Coach @ Algoma Christian School;
Varsity Girls Soccer Coach @ Algoma Christian School