Position:
Principal Support Engineer / Support Account Manager at Quest Software / Dell
Work:
Quest Software / Dell
since Jan 2012
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Principal Support Engineer / Support Account Manager
ScriptLogic
May 2010 - Dec 2011
-
Product Support Engineer II
ScriptLogic
May 2008 - Apr 2010
-
Product Support Engineer I
ScriptLogic
Dec 2007 - Apr 2008
-
Technical Support Engineer II
ScriptLogic
Dec 2006 - Dec 2007
-
Technical Support Engineer I
PRC, LLC
May 2005 - Oct 2006
-
Systems Engineer II
Butterfield Bank
Jan 2001 - Aug 2004
-
Network Analyst
Silicon Valley
Jan 1999 - Dec 2000
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IT Consultant
Chase Manhattan Corporation
Apr 1998 - Dec 1998
-
IT Consultant
Cayman Islands - Computer Services
Jun 1996 - Jan 1998
-
Systems Support
Education:
University of Tampa 1992 - 1996
B.Sc, Computer Science
Skills:
Active Directory, System Administration, Windows Server 2003, Windows 2008, Windows 7, A+ Certified, Network Security, Windows Server, Firewalls, Troubleshooting, Microsoft Exchange, Servers, Microsoft Certified Professional, Microsoft SQL Server, Citrix, SQL, Technical Support, VMware, Virtualization, IIS, Storage, Data Center, Microsoft Technologies, Disaster Recovery, Security