Position:
Apple Advisor at Teleperformance USA
Location:
Miami/Fort Lauderdale Area
Work:
Teleperformance USA
- North Lauderdale since Jun 2012
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Apple Advisor
Sub-Contractor
May 2010 - Aug 2012
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Microsoft Subject Matter Expert
TAG
Mar 1968 - Mar 2010
-
Advanced Technical Support
Dow Chemical
Sep 1978 - Mar 1986
-
R & D Reasearch Technical
Education:
Florida Atlantic University 2005 - 2006
CCNA, Cisco Network Support
Skills:
DOS, Linux, Win 3.1, Win 95, Win 98, Win XP, Win Vista, Win 7, Server 2003, Server 2008, Cisco-CCNA, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Microsoft Office, Microsoft Office 2011, Windows Server, Windows Vista, XP, Windows 7, Technical Support, Call Centers, Hardware, Microsoft Windows 98, Office 2010, Software Documentation, Operating Systems, Networking, Troubleshooting, Computer Hardware, Windows, Windows 95, SharePoint, Active Directory, Microsoft Exchange, OS X, VPN, DNS, A+ Certified, Routers, Network Administration, DHCP, Servers, Help Desk Support, Microsoft Certified Professional, TCP/IP, Hardware Support, VMware, Wireless Networking
Interests:
To educate those which have not had the opportunity to learn about their personal technology thru the system which is currently in development and will initially contain 10 CD's & optionally will be selling as e-books.
Possible release of Each CD as completed rather than a completed library. Each e-book will be released as an individual book.