Position:
Retail Store Manager at T-Mobile
Location:
Kansas City, Missouri Area
Work:
T-Mobile
- Independence, Missouri since Nov 2011
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Retail Store Manager
T-Mobile
- Kansas City, Missouri Area Oct 2009 - Oct 2011
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Retail Associate Manager
T-Mobile
Jan 2000 - Oct 2009
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Customer Care Lead and Supervisor
Skills:
Customer Retention, Customer Satisfaction, Management, Sales, Customer Service, Customer Experience, Team Building, Retail, Team Leadership, Coaching, Call Center, Telecommunications, Recruiting, Inventory Management, Cross-functional Team Leadership, Performance Management, Wireless, Merchandising, Employee Relations, Employee Training, Teamwork, Retail Sales, Project Planning, Profit, Call Centers, Sales Management, Account Management, Hiring, Leadership, Training, Mobile Devices, Store Management, Process Scheduler, Operations Management, Selling, Salesforce.com, B2B, Cold Calling, Time Management, Direct Sales, Sales Process, Strategic Planning, Vendor Management, P&L Management, Quotas, Human Resources, Sales Operations
Awards:
Winner's Circle 4th Quarter 2012
T-Mobile Wireless, Inc.
This is awarded to the top 5% of Retail Store Managers based on results in a given quarter.
Customer Pro
T-Mobile Wireless, Inc.
Awarded to the top 10% of performers in the Customer Care Organization nationally.