Position:
Sr. Support Engineer at Vexis Systems, Sr. Sales Engineer at Integrated Voice Solutions
Location:
Sherman/Denison, Texas Area
Work:
Vexis Systems
- Tulsa, OK since Jun 2013
-
Sr. Support Engineer
Integrated Voice Solutions
- Wakefield, MA since Aug 2011
-
Sr. Sales Engineer
Waterfield Technologies
Jun 2006 - Aug 2011
-
Sr. IVR Developer
Integrated Voice Solutions
2004 - 2006
-
Sr. IVR Engineer
Workscape
1999 - 2002
-
Pr. IVR Consultant
Edify (acquired by Intervoice)
1995 - 1999
-
Pr. IVR Consultant
BAE Automated Systems
1991 - 1994
-
Software Engineer
Education:
Texas A&M University-Commerce 1988 - 1990
Bachelor of Science (BS), Mathematics and Computer Science
Tom Bean ISD
Skills:
Speech Recognition, IVR, Strategic Partnerships, Genesys, Cloud Computing, Professional Services, Avaya, SIP, Selling, Call Centers, Mobile Applications, CTI, VXML, Go-to-market Strategy, Pre-sales, Agile Methodologies, Sales Engineering, Software Project Management, Integration, Business Development, Cloud Applications, Contact Centers, Solution Architecture, Solution Selling, Software Engineering, Unified Communications, Telephony, Customer Experience Management, Mobile Technology, System Deployment, SaaS, Product Management, Software Development, Solaris, Software Consulting, XML, Managed Services, Mobile Devices, CRM, Software Design, Enterprise Software, VoIP, Vendor Management, Perl, ACD, Customer Experience, Business Alliances, Workforce Management, SMS, Unified Messaging