Position:
Workforce Managment at Sprint Nextel
Work:
Sprint Nextel
- Englewood, Colorado since Dec 2011
-
Workforce Managment
MCI/Verizon Business) 2005
Sep 2000 - Dec 2009
-
Customer Service Trainer
Verizon Business (formerly MCI & WorldCom)
Jan 2000 - Dec 2009
-
Customer Service Trainer
Verizon Business (former WorldCom) 2005
2001 - 2002
-
Technical Support Tech 1
Mci
Jan 2000 - Jan 2001
-
Customer Service Representative
Education:
Empire Beauty School 2010 - 2011
University of Northern Colorado
coursework, music education & psychology
Interests:
cosmetology, hairstyling, haircuts, hair color, mens cuts & styles, womens cuts & styles, childrens cuts & styles, skin care, facials, waxing, salon sanitation, salon managment, hair & skin products, hair & skin sciences, human psychology, customer service skills, customer service and order entry training, problem solving, new technology, community service, sports, designing learning for adults and children, music and music education, news and world events, international business relations
Honor & Awards:
1st Place in Men's Cuts, Empire Beauty School Litttleton Campus, Future Professionals Expo competition,
Attendance of Andis Clipper Cut course,
Graduated with “honors” in hair color,
Participant in National Day of Beauty,
Volunteer Excellence Award (Peoria Elementary) 2009,
Certificate of Appreciation Junior Achievement, 2004-2008, Certificate of Appreciation Community Relations, 2006-2008, Top Team, 2004, Spotlight Award (multiple), 2004, Customer Choice (multiple), 2002, Circle of Stars, 2001, Who's Who in America, 1998-1999, National Honor Society, 1999