Work:
Carnival Cruise Lines - Miami, FL
Risk Analysis Superintendent
Carnival Cruise Lines - Miami, FL
Senior Claims Representative
Carnival Cruise Lines - Miami, FL
Guest Relations Representative
Education:
Miami Dade College - Miami, FL
State of Florida Licensed All-Lines Claims Adjuster in All-Lines Claims Adjusting
Arizona State University - Tempe, AZ
Editorial Journalism in Economics, Investigating, Interviewing, and Reporting
Walter Cronkite School of Journalism
B. A. in Editorial Journalism
Skills:
Excellent verbal, written & multimedia communication skills, Experienced in creating, implementing and facilitating training programs, Experienced in tracking, analyzing & proactively identifying accident trends and corrective actions, Experienced in revising, improving and implementing written programs, policies and procedures, Experienced & proficient in using Microsoft Office Word, Excel & PowerPoint, Infoship, Wilke-Thornton CRS, TecnoClaims, and AON Risk Console, Experienced and competent corporate representative and deponent, Fluent in Spanish