DANIEL ROWE, JR.
Osteopathic Medicine at 16 Ave, Denver, CO

Founder || Technical Support | Operations Manager at Leaders in Technical Support | Operations Management in Greater Denver Area, Supervisor at DaVita

Information Technology and Services

Leaders in Technical Support | Operations Management in Greater Denver Area since 2012 - Founder || Technical Support | Operations Manager DaVita - Denver since Apr 2012 - Supervisor IBM Global Business Services - Boulder CO Apr 2010 - Nov 2011 - Operations Manager IBM Boulder Co. IBM Australia Oct 2005 - May 2010 - Manager IBM Australia Oct 2005 - Apr 2006 - Quality Specialist Mondial Assistance Australia Feb 1999 - Oct 2005 - Team Leader AMP / SunSuper Feb 1998 - Feb 1999 - Customer Service Trainer American Express Intl. Australia Jan 1992 - Oct 1997 - Data capture specialist/team leader American Express Jan 1989 - Feb 1992 - Credit Control Officer

HDI 2012 - 2012
HDI Customer Service, Customer Service Support/Call Center/Teleservice Operation IBM Internal 2009 - 2009
Credit, BBSI Recruiting AMAQ (Aust Medical Association QLD) 2003 - 2003
Certificate III, Business Administration · Moreton College of TAFE 1998 - 1998
Certificate III, Call Center Operations | Communications · Baulkham Hills College of TAFE 1987 - 1987
Credit Grade Certificate, Business Operations

Training & Development, Data Analysis, Creative Problem Solving, Operations Management, Process Improvement, Offshore Project Management, Building Strong Teams, Technical Staff Management, CRM software, IEX, Call Center, Team Building, Hiring, Mentoring, Cost Control, BPO, Project Management, Recruiting, CRM, Employee Training, Quality Control, High Performance Teams, Team Leadership, Call Centers, Business Process Improvement, Customer Service, Account Management, Customer Retention, Budgets, Management, Leadership, Coaching, Human Resources, Training, Analysis, Customer Satisfaction, Quality Assurance, Software Documentation, Project Planning, Sales Operations, Change Management, Policy, Performance Management, Vendor Management, Process Scheduler, Team Management, Outsourcing, Program Management, Business Analysis, Forecasting

Anesthesiology, Pain Medicine, Pain Medicine, Surgery, Otolaryngology/Facial Plastic Surgery, Pain Medicine

Va Eastern Colorado Health Care System(Echcs)
1055 Clermont St, Denver, CO 80220 University of Colorado Hospital
12605 E 16Th Ave, Aurora, CO 80045

Thomas Jefferson University (1979) Anesthesiology