Inventors:
Allison G. Woodruff - Foster City CA, US
Paul M. Aoki - Foster City CA, US
Margaret H. Szymanski - Santa Clara CA, US
James D. Thornton - Redwood City CA, US
Daniel H. Wilson - Pittsburgh PA, US
Chen Yu - Rochester NY, US
Assignee:
Palo Alto Research Center Incorporated - Palo Alto CA
International Classification:
H04L 12/16
US Classification:
370260, 370261, 370263, 370264, 370329, 370341, 379 932, 379158, 37920201, 37920501, 704231, 704270, 704275
Abstract:
One embodiment of the invention is a computer controlled method for use with a communication system. The method includes a step of receiving a plurality of communications, where each one of the plurality of communications is from one of a plurality of communication sources; includes a step of mixing (that is responsive to a plurality of floor controls) the plurality of communications for a plurality of outputs associated with plurality of communication sources; and includes a step of analyzing, for a plurality of users associated with the plurality of communication sources, one or more conversational characteristics of two or more of the plurality of users. The method also includes a step of automatically adjusting the plurality of floor controls responsive to the step of analyzing. Other embodiments include systems and devices that use the method as well as program products that cause a computer to execute the method.