Position:
Supervisor, Field Engineering at CareTech Solutions
Industry:
Information Technology and Services
Work:
CareTech Solutions
- Alamosa, CO since Jun 2013
-
Supervisor, Field Engineering
Alamosa School District
- Alamosa, CO Aug 2012 - May 2013
-
Information Technology Paraprofessional
VMC
- Redmond, WA Sep 2010 - Jan 2011
-
Operations Manager
VMC
- Colorado Springs, CO Jul 2007 - Aug 2010
-
Team Manager
VMC (formally VOLT, Sitel, CGS)
- Colorado Springs, Colorado Area Mar 2005 - Jul 2007
-
Quality Assurance Professional/Trainer
Total Recall
- Henderson, NV Aug 2001 - Feb 2005
-
Data Recovery Lab Manager
Education:
ITT Technical Institute-Henderson 2002 - 2004
A.A.S. Information Technology, Computer Networking
Skills:
ITIL Foundation Certification, Six Sigma - Yellow Belt, Six Sigma, Quality Assurance, Process Improvement, SDLC, Program Management, Outsourcing, ITIL, Project Management, Project Planning, Vendor Management, Cross-functional Team Leadership, Service Delivery, Analysis, Change Management, Call Center, Management, Business Analysis, Incident Management, Sla, Troubleshooting