DANIEL GARCIA
Pilots at Mcvicker Ave, Chicago, IL

Manager- Customer Strategy & Operations at Price Waterhouse Coopers

Management Consulting

Price Waterhouse Coopers - Chicago since Nov 2010 - Manager- Customer Strategy & Operations Diamond Management and Technology Consultants Jan 2008 - Nov 2010 - Manager Booz Allen Hamilton Oct 2003 - Jul 2006 - Senior Consultant IBM Global Services Sep 2001 - Oct 2003 - Consultant

University of Michigan - Stephen M. Ross School of Business 2006 - 2008
MBA, Corporate Strategy University of Maryland - Robert H. Smith School of Business 1997 - 2001
BS, International Business and Information Systems

Program Management, Business Process Re-engineering, Process Improvement, Segmentation, Team Leadership, Recruiting, Management Consulting, Strategy, Business Transformation, Business Process Improvement, Organizational Design, Business Strategy, IT Strategy

English, Spanish

Assistant Director at RMK Management Corporation

Real Estate

RMK Management Corporation since Mar 2011 - Assistant Director Marcus Evans Oct 2010 - Mar 2011 - Senior Account Executive, N.A. DA Tsuki 2008 - 2010 - Manager

Sales Management, Outlook, Excel, Microsoft Office

Allegiance Staffing - Bolingbrook, IL
Logistics Coordinator United Blood Services - El Paso, TX
Donor Outreach Coordinator McDonalds - El Paso, TX
Cook

New Mexico State University - Las Cruces, NM
Did not graduate in Criminal Justice Chaparral High School - Chaparral, NM
High School Diploma

I have a high skill level in all Microsoft office programs including; Word, Excel, PowerPoint, and Outlook I am a quick learner and can easily adjust to new protocols or computer softwares. Remaining calm in stressful situations is something I am very good at. I have strong customer service experience, including 2 years of call center experience and 1 year of logistics experience. I have learned many problem-solving techniques through my previous work experience and resolve any immediate issues efficiently. I am a very friendly individual with a positive outlook. Whether it is interacting with others face to face, on the phone, or through computer I can provide professional assistance for any task I take on.

Director, Human Resources at Sodexo

Human Resources

Sodexo since Jan 2011 - Director, Human Resources Boston Market Corporation Sep 2005 - Jan 2011 - Regional Manager Human Resources Wal-Mart Stores Inc Apr 2001 - Sep 2005 - Human Resources Manager - Logistics Eureka Vacuum Jan 1993 - Apr 2001 - Employee Relations Coordinator

Employee Relations, Succession Planning, Talent Management, Human Resources, Onboarding, Performance Management, Restaurants, Food Service, Talent Acquisition, HRIS

PRICEWATERHOUSECOOPERS (PwC) ADVISORY
Manager Booz Allen Hamilton - McLean, VA
Senior Consultant IBM Global Services - Fairfax, VA
Consultant

UNIVERSITY OF MICHIGAN - Ann Arbor, MI
Master of Business Administration in Corporate Strategy- Highest Distinction UNIVERSITY OF MARYLAND - College Park, MD
Bachelor of Science in International Business- (Honors)

Customer Experience, Loyalty Programs, Project Management, Process Improvement, Contact Center Optimization, IT Strategy

Harris & Harris Ltd - Chicago, IL
IT / Helpdesk Specialist Better Business Bureau - Chicago, IL
IT / Helpdesk Specialist / Mail Clerk Talbots Kids - Chicago, IL
Stockman / Shipping & Receiving Clerk

Sunset Food's
Sous Chef Wyndham Hotels and Executive Meeting Center - Lisle, IL
Sous Chef Marriott Hotel - Schaumburg, IL
Kitchen Supervisor Marriott Hotel - Rosemont, IL
Line Cook

Snappy car wash and conv. store - Cicero, IL laborer work - Chicago, IL Circle-k - River Forest, IL Jewel-Osco - Chicago, IL
assistant manager

Carpenter at Scurto cement

Construction