Position:
President at Digital X Portal, LLC
Location:
Miami/Fort Lauderdale Area
Work:
Digital X Portal, LLC
since 2009
-
President
Comcast Cable
Jul 2010 - Nov 2011
-
Research and ESL Supervisor
Comcast
Aug 2009 - Jul 2010
-
Retention Supervisor
Comcast Cable
Jul 2008 - Aug 2009
-
Customer Service Supervisor
Comcast Cable
Aug 2006 - Jul 2008
-
Broward Research/Escalations Specialist
Time Warner Cable
2002 - 2006
-
AR Lead Representative
Education:
Devry 2007 - 2008
Broward College
Skills:
Call Center, Process Improvement, Telecommunications, Customer Satisfaction, Workforce Management, Broadband, Customer Retention