Position:
Business Systems Analyst/IT Project Manager, CTI Engineering at Charles Schwab
Work:
Charles Schwab
- Greater Denver Area since 2011
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Business Systems Analyst/IT Project Manager, CTI Engineering
Charles Schwab & Co., Inc.
- Greater Denver Area 2006 - 2011
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National Comm Center Manager
Charles Schwab
- Greater Denver Area 2005 - 2006
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Workforce Management Planning Analyst
Charles Schwab
- Greater Denver Area 1999 - 2005
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Comm Center Analyst
One on One Nutrition
- Greater Denver Area 2001 - 2004
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Owner/Manager
Skills:
Call Center, Project Management, Operations Management, Software Documentation, Management, Business Process, Leadership, Business Process Improvement, Process Improvement, Vendor Management, Requirements Gathering, PMP, Business Strategy, SDLC, Visio, Team Building, Business Requirements, Team Management, Project Portfolio Management, Training, Team Leadership, Call Centers
Certifications:
Masters Certificate in Project Management, Villanova University
Project Management Professional (PMP), Project Management Institute