DANA M STEPHENS
Nursing at Cleveland Rd Apt221, Jacksonville, FL
License number
Florida 305465
Issued Date
Sep 2, 2014
Effective Date
Sep 2, 2014
Expiration Date
May 31, 2017
Category
Health Care
Type
Certified Nursing Assistant
Address
Address
5020 Cleveland Rd, Jacksonville, FL 32209
Phone
(347) 526-0518
Professional information
Senior Change Consultant At Carlisle And Gallagher Consulting Group
Position:
Senior Change Consultant at Carlisle & Gallagher Consulting Group
Location:
Jacksonville, Florida Area
Industry:
Banking
Work:
Carlisle & Gallagher Consulting Group
- Jacksonville, Florida Area since Mar 2010
-
Senior Change Consultant
Technisource
Apr 2007 - Mar 2010
-
Project Management Professional
HSBC
2004 - 2006
-
Operational Effectiveness, Director
Metris Companies
2001 - 2004
-
Operational Effectiveness, Senior Manager
Metris Companies
1999 - 2001
-
Workforce Manager
Citibank
1994 - 1999
-
Workforce Analyst
Citibank
1990 - 1994
-
Customer Service Representative
Education:
University of North Florida
BA, Marketing and Management
BA, Marketing and Management
Skills:
Call Center, Forecasting, SDLC, Cross-functional Team Leadership, Financial Management, Vendor Management, Process Improvement, Visio, Process Engineering, Business Analysis, Change Management, Program Management, Operations Management, Team Building, Data Warehousing, MS Project, Banking, Customer Relations, Analysis, Budgeting, Problem Solving, Requirements Analysis, Product Development, PMO, Customer Service, Business Process Improvement, Coaching, Project Portfolio Management, Mergers, SharePoint, Project Planning, Planning, Documentation, Analytics, Customer Satisfaction, Performance Management, Call Centers, Software Documentation, Leadership, Mergers & Acquisitions, Managerial Finance, Budgets, Telecommunications
Dana Stephens
Location:
Jacksonville, Florida Area
Industry:
Banking