Position:
Director, Customer Success at Percussion Software
Work:
Percussion Software
since Jul 2009
-
Director, Customer Success
80/20 Solutions Inc.
Apr 2008 - May 2009
-
Senior Account Director
Xerox
Jul 2005 - Jun 2006
-
Account Manager
Maple Lake
Nov 2003 - Jun 2005
-
Account/Project Manager
ADC
May 1997 - Apr 2003
-
Senior Training Manager
Education:
Wilfrid Laurier University
University of Alberta
Institut catholique de Paris
Skills:
SaaS, Program Management, Product Management, Enterprise Software, Process Improvement, Business Intelligence, Leadership, Agile Methodologies, Cloud Computing, Business Analysis, Customer Success, CRM, Project Planning, Analytics, Professional Services, Account Management, Training, Management, Software Development, Strategy, Start-ups