Work:
Aetna
- Greater Pittsburgh Area since Aug 2011
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Broker Liaison
Mark. for Avon
- Greater Pittsburgh Area Dec 2011 - Nov 2012
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Mentor Assistant
Aetna
Jul 2010 - Aug 2011
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Customer Service Representative
The Connection LLC
Jun 2009 - May 2010
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Customer Service Representative, Team Lead & Mentor
Skills:
Health Insurance, Insurance, Marketing, Customer Satisfaction, Microsoft Office, Training, Sales Presentations, PowerPoint, Microsoft Word, Process Improvement, Medicare, Microsoft Excel, Technical Support, Telephone Skills, Sales, Customer Service, Time Management, Call Centers
Certifications:
AHIP Certification, America's Health Insurance Plans