Position:
Sr. Implementations Specialist at MICROS Systems Inc
Location:
Greater Salt Lake City Area
Work:
MICROS Systems Inc
since Jan 2011
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Sr. Implementations Specialist
MICROS Systems Inc
Feb 2008 - Jan 2010
-
Implementations Specialist
Sky West Airlines
Jun 2007 - Feb 2008
-
Customer Service/Gate Agent
The Grand America Hotel
Jan 2005 - Jun 2007
-
Front Desk Supervisor
Education:
Western Governors University 2012 - 2014
Master of Business Administration (MBA), Information Technology Managment
University of Utah 2003 - 2006
Bachelors of Science, Travel and Tourism (Hospitality management)
Bountiful High 1997 - 2000
High School, General
Skills:
Customer Service, Hotels, Hospitality Management, Hospitality, Customer Relations, Microsoft Office, Hospitality Industry, Micros, Spanish, Operating Systems, Public Speaking, Revenue Management, Project Planning, Project Execution, Project Implementation, Software Implementation, Technology Implementations, Front Office, Project Management, Property Management Systems, POS, Time Management, Databases, Management, Enterprise Software, Computer Hardware, Customer Satisfaction, IT Management, Team Leadership, Forecasting, Resorts, Networking, Budgets, Troubleshooting, Hotel Management, Software Installation, Visio, Hands-on Training, Revenue Analysis, Yield Management, Software Project Management, Account Management, Software Documentation, Sales, Team Building, Training, System Administration, E-commerce, CRM, Integration
Honor & Awards:
Deans List - All years at University of Utah