CYNTHIA JACKSON
Radiology in Philadelphia, PA

Senior Network Analyst at Ally Bank

Financial Services

Ally Bank - Fort Washington, PA since Jul 2012 - Senior Network Analyst TTI of USA Jan 2012 - Jul 2012 - Contractor NCO Financial Systems - Horsham, PA Jan 2006 - Jan 2012 - IT Project Manager Advanta/Fleet Credit Card Services/Bank of America - Horsham, PA Feb 1985 - Jul 2005 - Collections Technical Manager - System Administration and Support

Problem Analysis and Resolution, Process Improvement, Building Relationships, Team Leadership, Quality Assurance, SDLC, Software Documentation, Project Management, Credit Cards

Technical Training Specialist at Albert Einstein Healthcare Network

Hospital & Health Care

Cairn University 2008 - 2013
Master of Science, Christian Counseling Saint Joseph's University 1993 - 1998
Master of Science, Health Administration Eastern University 1992 - 1993
Bachelor of Arts, Organizational Management

Strategic Leadership, Program Management, Organization & prioritization skills, Outstanding interpersonal communication skills, Written & Oral Presentation Skills, Computer Software Training, Curriculum Development, Computer Proficiency, Event Planning, Policy, EHR, PowerPoint, HL7, Informatics

Writing, travel, crossword puzzles

Amerihealth TPA
Testing Lead NRG - Philadelphia, PA
Sr. QA Analyst - (Contractor) Independence Blue Cross - Philadelphia, PA
IS Testing Lead - (Contractor) Solutions Management - Philadelphia, PA
Quality Assurance Analyst Independent Health, Inc - Buffalo, NY
Quality Assurance Analyst II Synacor, Inc - Buffalo, NY
Quality Assurance Analyst Workplace Group - Greensboro, NC
Customer Support Analyst MICA Information Systems, Winston - Salem, NC
Customer Service Representative NDC Health, Moon Township, PA
QA Analyst

Germantown High School
Secretary Germantown High School
E.O.P. secretary

Berean Institute
Computer Science Germantown High School

Secretary at Germantown High School

Greater Philadelphia Area

Education Management