Position:
Operations Manager at Comcast/NGT
Work:
Comcast/NGT
since Sep 2011
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Operations Manager
New Global Telecom
Jan 2008 - Sep 2011
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Provisioning Supervisor
Comcast Cable
Oct 2005 - Dec 2008
-
Telephony Business Analyst
Skills:
Telecommunications, VoIP, Vendor Management, Unified Communications, Troubleshooting, Call Center, SIP, Account Management, Direct Sales, Project Management, Forecasting, Sales Management, Change Management, Customer Service, Call Centers, Provisioning, Cross-functional Team Leadership, Telephony, Managed Services, Service Delivery, Process Improvement