Position:
Executive Assistant/Human Resources Support at USMed-Equip
Work:
USMed-Equip
- Houston, Texas Area since Jun 2013
-
Executive Assistant/Human Resources Support
Interfaith of the Woodlands
Dec 2009 - Jun 2013
-
Career Office Manager
Travelers
Mar 2009 - Nov 2009
-
Team Manager
DHL Express
Dec 2007 - Mar 2009
-
Billing Call Center Manager Finance Center
DHL Express
Sep 2003 - Dec 2007
-
Billing Call Center Manager/Customer Service/Customer Experience
Airborne Express
Jul 2003 - Sep 2003
-
Supervisor-Email Communications
Airborne Express
Dec 1999 - Jan 2002
-
Trainer
Airborne Express
Jun 1994 - Dec 1999
-
Customer Service Team Leader
Airborne Express Corporation
May 1988 - Jun 1994
-
Field Services Senior Agent
Skills:
Access, Process Improvement, Outlook, Change Management, Excel, Microsoft Excel, Team Leadership, Leadership, Coaching, Call Centers, Training, Software Documentation, Recruiting, Management, Customer Satisfaction
Honor & Awards:
2006-Most Process Improvement Customer Relations
2007-Six Sigma Bronze Certification/First Choice
2008-Six Sigma Silver Certification/First Choice
Awards:
Excellence Award Winner
Interfaith of The Woodlands
Equivalent of employee of the year for process improvements made in 2011