Position:
Voice Hardware Design Engineer at JPMorgan Chase
Work:
JPMorgan Chase
since May 2002
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Voice Hardware Design Engineer
Washington Mutual/PNC Mortgage
1997 - 2002
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Sales Engineer
Houghton Mifflin
1995 - 1997
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PBX Technician
Universal Dairy Equipment
1991 - 1994
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Product Manager
Universal Dairy Equipment
1988 - 1991
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Sales Engineer
Education:
University of Wisconsin-Madison 1982 - 1985
BSEET, Electrical and Electronics Engineering
Skills:
Telecommunications, Call Center, VoIP, Telephony, SIP, Vendor Management, Contact Centers, Network Design, Genesys, Avaya, Data Center, Cisco Technologies, Disaster Recovery, Unified Communications, IVR, Integration, Switches, Cloud Computing, Visio, Wireless, ITIL, Troubleshooting, WAN, Managed Services, IP