Position:
Senior Technical Support Engineer at Siemens Enterprise Communications
Work:
Siemens Enterprise Communications
since May 2010
-
Senior Technical Support Engineer
Skylight Financial
May 2009 - May 2010
-
Senior I3 Developer
Interactive Intelligence
Dec 2006 - Jan 2009
-
Engagement Manager
SER
1997 - 2006
-
Senior Product Support Engineer
SER Solutions
Nov 1993 - Dec 2006
-
Senior Product Support Engineer
EIS
Jun 1993 - Dec 2006
-
Senior Product Support Engineer
Education:
Saint Bonaventure University 1984 - 1988
BBA, Accounting
Skills:
CTI, IVR, Unified Communications, Telephony, ACD, Call Center, VoIP, Telecommunications, Call Centers, Ethernet, Pre-sales