Position:
Service Asset & Configuration Owner at FL Department of Revenue
Location:
Tallahassee, Florida Area
Industry:
Government Administration
Work:
FL Department of Revenue
- Tallahassee since Jul 2009
-
Service Asset & Configuration Owner
FL Department of Revenue
Jul 2007 - Jul 2008
-
Availability Manager
FL Department of Revenue
Jul 2005 - Jul 2007
-
Enterprise Architect
Education:
Florida State University 1991 - 1994
BS, Physics
Bainbridge College 1988 - 1991
Associate of Arts (AA), Engineering
Skills:
Management, HP, ISO 20000, ITIL, IT Service Management, SAP, Configuration Management, IT Management, Service Management, COBIT, Security, IT Strategy, System Administration, SharePoint, Disaster Recovery, Business Analysis, Analysis, Team Leadership, Enterprise Software, Integration, Information Technology, Visio, Problem Management, Management Consulting, Sla, Databases, Process Improvement, Incident Management, Project Management, Governance, Requirements Analysis, Software Project Management, PMP, Software Documentation, Change Management, Service Improvement, Windows, Program Management
Certifications:
ITILĀ® version 3 Foundation, Exin
ITILĀ® version 3 Expert, Exin
IT Service Management according to ISO/IEC 20000, Exin
Certified Novell Engineer, Novell