CRAIG JAMES LIBBY
Pilots at Coronado Rdg, San Antonio, TX

Strategic Sourcing Relationship Management Executive at USAA

Financial Services

USAA - San Antonio, Texas Area since May 2012 - Strategic Sourcing Relationship Management Executive USAA Nov 2010 - May 2012 - Vice President, Enterprise Process Performance Improvement, Office of Enterprise Transformation USAA Nov 2009 - Nov 2010 - Vice President, Shared Services Wachovia Jan 2008 - May 2009 - SVP, Innovation and Process Improvement Leader Wachovia Oct 2005 - Dec 2007 - SVP, Head of Research, Innovation and Development for Retail Credit Bank of America 2003 - 2005 - VP, New Product Development Premier, Inc. Aug 1999 - Apr 2002 - Program Manager Healthmatics- A GlaxoWellcome Company May 1995 - Jul 1999 - Regional Manager Glaxo Inc Jan 1993 - May 1995 - Pharmaceutical Representative United States Marine Corps Jun 1985 - Sep 1992 - Captain

Product Development, Innovation, Innovation Management, Business Process Design, Process Management, Outsourcing, Shared Services Implementation, Operations Management, Enterprise Risk Management, Operational Risk, Operational Risk Management, Six Sigma, Lean Sigma, Strategic Supplier Development, BPO, KPO, Process Maturity, Shared Services, Transformation Design, Transformation Programs, Business Process Improvement, Process Engineering, Leadership, Change Management, Process Improvement, Operational Excellence, Business Strategy, Management, Strategy, Business Process Re-engineering, Executive Management, Strategic Planning, Governance, Cross-functional Team Leadership, Project Portfolio Management, Risk Management, Business Process, Analysis

Keynote Speaker on Innovation at Microsoft Headquarters
Presented to operational and innovation staff at Microsoft COO annual process excellence conference.

Certified Six Sigma Black Belt, American Society for Quality
New Product Development Professional, Product Development Management Association
Outcomes-Driven Innovation, Strategyn Institute