Work:
Fresno Chamber Of Commerce
May 2012 - Sep 2012
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Administration Assistant/ Receptionist
Aetna
Sep 1997 - Oct 2009
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RECOVERY ANALYST
Education:
Fresno City College 1988 - 2002
Skills:
MS Office Word, Excel, PowerPoint, Internet on-line research tools., Strong analytical problem solving, conflict resolutions and decision making, Outstanding customer advocate providing front-line support by telephone, Excellent knowledge of HIPA laws and Medical Terminology, Over 15 years in debt collections