Work:
Brown's IT Support - Houston, TX
Computer Support Technician
TACI - Houston, TX
Provisioning Specialist
Education:
Virginia College at Austin - Austin, TX
1 1/2 year in Microsoft Network Adminstator
Clerical Art School - Houston, TX
Certification in Clerical
Skills:
Identify, troubleshoot and analyze computer related issues. Determine an appropriate course of action. Conduct repairs, modify and upgrade internal components and peripherals as needed. Format hard drives; Determine appropriate file system FAT, FAT32, NTFS. Install and configure Operating Systems, patches and upgrades, including Windows 2000 Professional and Server, Windows 95/98/ME, Windows NT 4.0, Windows 3.1 and MS/DOS. Install and configure software applications. Install Network Interface Cards NICs. Setup bindings, IP addresses, WINS and DNS configurations. Operate and maintain Local Area Network LAN connectivity using TCP/IP protocol. Service and maintain microcomputer systems, including inspect, clean, test, run scandisk, defragment hard drives, and update antiviral programs to maintain performance and security. Support acquisition, operational; and disposal phases throughout program life cycle.