Position:
Call Center Manager- Sales & Service Manager at Genesis Financial Management, Client and Creditor Services Manager at Genesis Financial Management, Client & Creditor Services Manager at Genesis Financial Management
Location:
Tampa/St. Petersburg, Florida Area
Work:
Genesis Financial Management
since May 2011
-
Call Center Manager- Sales & Service Manager
Genesis Financial Management
since Dec 2008
-
Client and Creditor Services Manager
Genesis Financial Management
since Jan 2008
-
Client & Creditor Services Manager
Avaya
Jan 2003 - Oct 2008
-
Business Planning Analyst
Expanets/Avaya
Jan 2003 - Oct 2008
-
Quality Assurance/Call Center Manager
Opinion Access Corporation
Jun 2002 - Jan 2003
-
Floor Supervisor
Opinion Access Corporation
2001 - 2003
-
Floor Supervisor
Westaff
Jan 2001 - Jan 2001
-
Clerical Coordinator and Recruiter
Fingerhut
1997 - 2000
-
Quality Assurance/Training
Customer Communications Center
Jan 1997 - Jan 2000
-
Telemarketing- Quality Assurance Training Manager
Education:
University of South Florida 1993 - 1997
University of Phoenix
Bachelor of Science