Position:
Field IT Analyst II at Coca-Cola Refreshments, Freelance Computer Repair at Greater KC
Industry:
Information Technology and Services
Work:
Coca-Cola Refreshments
- Lenexa, KS since Jan 2012
-
Field IT Analyst II
Greater KC
since Sep 2001
-
Freelance Computer Repair
Knology
Mar 2010 - Dec 2011
-
Business Services Support Technician
Kansas Research and Education Network (KanREN)
Jul 2009 - Mar 2010
-
Help Desk Technician
EMBARQ
Jan 2008 - Jan 2009
-
Desktop Support Analyst
Hastings Entertainment
Nov 2007 - Jan 2008
-
Video Department Manager
EMBARQ
Jan 2007 - Jan 2008
-
Desktop Support Analyst
Circuit City
May 2007 - Aug 2007
-
Desktop Support Supervisor/Lead In-home Technician
Best Buy Geek Squad
Oct 2005 - May 2007
-
Technical Support Lead
Education:
· Kansas University 2007 - 2008
2008, Psychology Major
Johnson County Community College 2005 - 2007
· Olathe East High School, 2005 2001 - 2005
Diploma
Skills:
Active Directory, Troubleshooting, Technical Support, Windows, Telephony, Printers, Windows 7, Data Migration, Migration Projects, Tape Backup, Windows Vista, XP/Vista/7, Microsoft Office, SAP, Consulting, Customer Service, Customer Satisfaction, Computer Network Operations, Cisco Wireless, Wireless Networking, Cisco Routers, Wireless Routers, Avaya, Computer Hardware, XP, Computer Maintenance, Linux, Software Installation, Networking