Work:
DIGITAL RISK
FORENSIC VERIFICATIONS MANAGER
Assurant - Florence, SC
Executive Unit Manager II
CIT - Jacksonville, FL
Portfolio Servicing Manager-Premier
Washington Mutual - Jacksonville, FL
Customer Service Manager
AOL Time Warner - Jacksonville, FL
Customer Service Manager-Retention
Education:
Brewton-Parker College - Vidalia, GA
Bachelor of Arts in Education
Skills:
Management/Supervisory;Customer Service/Call Center;Banking/Mortgage, Insurance, Loss Drafts, Retention, Collections;Leasing;Systems-ACT, Fidelity-MSP, Siebel, Lean, Tafi, Fahis, Lucent, Microsoft Word, Excel PowerPoint, Lotus, Witness, Aspect, Avaya, CMS