Position:
Customer Support Manager at Metaswitch Networks
Location:
Louisville, Kentucky Area
Work:
Metaswitch Networks
- Louisville, Kentucky Area since Dec 2008
-
Customer Support Manager
MetaSwitch, a division of Data Connection, Ltd.
Jul 2006 - Dec 2008
-
Customer Support Engineer
Siemens Communications, Inc.
Mar 2003 - Jun 2006
-
Solution Manager
Siemens Communications, Inc.
Feb 2001 - Feb 2003
-
Various/Siemens Graduate Program
Siemens Communications, Inc.
Jul 2000 - Jan 2001
-
Media Server Product Manager
Education:
Georgia Institute of Technology Sep 1993 - Jun 1998
Bachelor, Computer Engineering
Skills:
Intercultural Communication, Telecommunications, IP, VoIP, Unified Communications, SIP, Hosted Services, Network Security, Customer Support
Honor & Awards:
Siemens Graduate Program, a program designed for qualified graduates with little professional experience but the correct skills to become future company managers. Candidates must have excellent academic credentials, internship experience, and outstanding social / communications skills. They also should be internationally-minded, with a good understanding of at least one non-native language.