Position:
Director, Customer Care at Endeavor Telecom
Work:
Endeavor Telecom
- Atlanta, GA since Mar 2013
-
Director, Customer Care
Endeavor Telecom
- Atlanta, GA Sep 2012 - Mar 2013
-
Project Manager
Endeavor Telecom
- Greater Atlanta Area Sep 2011 - Sep 2012
-
Service Delivery - Tier 1 Team Lead
Endeavor Telecom
- Greater Atlanta Area Jan 2011 - Sep 2011
-
Service Delivery Specialist
Endeavor Telecom
- Greater Atlanta Area May 2010 - Jan 2011
-
Field Operations Coordinator
O'Charley's
Jan 2007 - May 2010
-
Bartender / Server
EXPRESS
Apr 2004 - Dec 2006
-
Floor Salesmen / Stockroom
Education:
University of West Georgia 2005 - 2010
Bachelor of Business Administration, Management
Skills:
Customer Service, Troubleshooting, Project Management, Process Improvement, Project Planning, Operations Management, Team Leadership, Service Delivery Management, CompTIA Network+ Certified, Cisco Wireless, AirMagnet, Wireless Network Design, Wireless Security, Fiber Optic Networks, Structured Cabling, Telecommunications, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Wireless Networking, Technical Support, Networking
Awards:
Rising Star Award
Endeavor Telecom
Recipient of the "Rising Star" award at Endeavor Telecom's 2012 Kick Off Party.
Outstanding Performance Award
Endeavor Telecom
Recipient of the "Outstanding Performance" award at Endeavor Telecom's 2011 Kick Off Party.
Employee of the Month
Endeavor Telecom
Certifications:
CompTIA Network+ CE Certified, CompTIA