Position:
Director, Customer Care & Member Sales at WGBH
Work:
WGBH
- Greater Boston Area since Feb 2011
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Director, Customer Care & Member Sales
WGBH
- Greater Boston Area May 2007 - Jan 2011
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Assistant Director, Audience and Member Development & Services
WGBH
- Greater Boston Area May 2005 - Apr 2007
-
Manager, Audience and Member Development & Services
WGBH
- Greater Boston Area Oct 2004 - Apr 2005
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Supervisor, Audience and Member Services
WGBH
- Greater Boston Area Jun 2003 - Sep 2004
-
Fundraising Coordinator
Education:
Syracuse University
BS, Communications
Skills:
Customer Relations, Customer Experience, Customer Service, Call Center, Inbound, Outbound, Budgeting, Hiring, Performance Management, Team Building, Mentoring, Labor Relations, Public Relations, Non-profits, PBS, Salesforce.com