Position:
Customer Service Operator at Morgan State University, Staff Writer at Gamer Assault Weekly
Work:
Morgan State University
- Baltimore, Maryland Area since Jul 2013
-
Customer Service Operator
Gamer Assault Weekly
- San Antonio, Texas Area since Apr 2013
-
Staff Writer
Reading Partners
Oct 2012 - Dec 2012
-
Baltimore Tutor
Callaway Elementary School
Oct 2012 - Dec 2012
-
CHRISTOPHER CLARK
Comcast
May 2008 - Jul 2010
-
CAE 2 IP Support
Comcast Cable Corporation Beltway Region Call Center
Jan 2008 - Jan 2010
-
Customer Service Representative Advance Product Support
First Mariner Bank
Jan 2006 - Jan 2007
-
Downtown/Owings Mills branch
Game Stop Store
Jan 2004 - Jan 2006
-
Senior Game Advisor/Second Assistant Manager
Pier 5 Hotel
Jan 2002 - Jan 2003
-
Banquet Housemen
Gap Inc
Jan 2000 - Jan 2001
-
Stock/Sales Clerk
Education:
Towson University 2013 - 2015
Bachelor's Degree, Electronic Film and Media
The Community College of Baltimore County 2002 - 2013
Associates Degree, General Studies
Delaware State University 2000 - 2001
Skills:
Call Centers, VoIP, Troubleshooting, IP, Telephony, Wireless, Broadband, Customer Satisfaction, Customer Experience, Customer Retention, Managed Services, Ethernet, Vendor Management, Customer Service, Technical Support